As a security director, I’d like my security vendor to:

“Send me ‘out of the box’ ideas.”
“Learn my business.”
“Save me time and money.”
“Stay in touch with me on a monthly basis.”
“Only send representatives to my facility who are familiar with our system.”


As a security manufacturer, I’d like my security director to:

“Focus less on the technology itself, but instead, on the desired results.”
“Want to have a long-term partnership with us.”
“Let us know how we’re doing so we can fix any problems.”